Regular kits and bins ship within 3-4 days, sometimes sooner. Dough To-Go can ship in 1-2 days. We are happy to accommodate your shipping needs if you need any product by a certain date. Custom orders, birthday gifts and bulk favors will be shipped promptly. Just give us a heads up when you need the package to arrive.
Everyone loves a gift card! Your friend can choose their favorite kit or any item on this site. We will email the card to your friend. They will follow the instruction when they checkout. We are happy to add a note from you when we email your friend the gift card.
All returns must be within 14 days from date of purchase. Any item that is returned must be in its original packaging and unused. We will not accept any returns of holiday/seasonal kits. If you return an item, your refund will be processed promptly. A credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. It could take some time before your refund is posted. You should contact your bank as well. If you’ve done all of this and you still have not received your refund let us know. All sale items are final.
We only replace items if they are damaged or defective. If you need to exchange your item for the same item, please contact us.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If you are returning your purchase, please mail to 1845 Towne street, John’s Island, SC 29455. You will have to pay for all shipping costs for returning any purchase. If you return any purchase, the shipping will be deducted from your original order. We do not refund the shipping cost.